Privacy Policy

This Privacy Policy explains how Aitemaad Packages collects, uses and protects the information you share with us.

Information we collect

When you request a quote, order a sample, place an order or contact us, we collect the details you provide, such as your name, company, email, phone number and shipping address, along with the artwork and specifications you upload. We also collect basic technical information such as your IP address and browser type to keep the site secure and to understand how it is used.

How we use your information

We use your information to prepare quotes, produce and deliver your order, respond to your enquiries and keep records required for our business. We do not sell your personal information to third parties.

Artwork and files

Artwork and files you upload are stored privately and used only to fulfil your order. They are not shared publicly.

Sharing

We share information only with the suppliers and couriers needed to complete your order, and where required by law.

Data retention

We keep order and enquiry records for as long as needed to run our business and meet legal obligations, after which they are securely deleted.

Your rights

You may ask us to access, correct or delete the personal information we hold about you by contacting info@aitemaadpackages.com.

Contact

For any privacy question, email info@aitemaadpackages.com or write to 249-C Wazir Ali Road, Upper Mall, Lahore, Pakistan.